Provide useful context
We connect the agent to relevant documents and business data. Instructions clarify which sources to use and what the task involves.
03 / AGENTIC AI FLOWS
An AI agent can assess information, find the right data and perform a follow-up action. We connect it to your systems and clearly define what it can and cannot do.
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SOUND FAMILIAR?
WHAT WE BUILD
We start with the work that needs doing. Sometimes a fixed workflow is enough. We use AI where it helps interpret varied information and choose a suitable next step.
Explore our workWe connect the agent to relevant documents and business data. Instructions clarify which sources to use and what the task involves.
The agent can call agreed functions, such as looking up data or preparing a task. We limit access to what the application needs.
We define which actions need prior approval and when a colleague takes over. Uncertainty has a clear route back to your team.
We assess performance using representative examples, including difficult cases. Evaluation and logging help identify errors and guide improvements.
WHAT THIS COULD LOOK LIKE
An agent extracts data from a document, looks up related information and proposes how to process it. A colleague checks the proposal before the agreed change is made in the system.
Illustrative example, not a client case.FROM QUESTION TO EVERYDAY USE
We identify where AI adds value and what a good outcome looks like.
We test the agent against real work situations and refine its boundaries and instructions.
We arrange access, logging and approvals. Your team knows when to step in.
PRACTICAL QUESTIONS
A chatbot mainly holds a conversation. An agent uses information and tools to carry out steps in a task. It may have a chat interface, but it doesn't need one.
No. We decide how much independence is useful for each step. Having someone review a proposal can be the best first application.
AI can make mistakes. That's why we define tasks and permissions, test with examples and build in checks. We agree upfront which data a model or provider may process and which settings are appropriate.
LET'S GET ACQUAINTED
Bring a recurring challenge. We'll explore what AI could do for it.